Np300 Privacy Policy — User Information Protection
Np300 takes your privacy seriously. This document clearly outlines what information we collect, how it is used and the rights you hold as a user of our platform in Malaysia.
Last Updated: 1 January 2026
Information We Collect
During registration, we collect your full name, email address, phone number, date of birth and identification details required for identity verification. This information is used to confirm your eligibility as an adult user and to keep your account secure.
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we retain payment-related information such as your bank account name, partial account number (not the full number) and transaction history. We do not store your full card number or banking passwords.
We collect technical data such as device type, operating system, web browser, IP address and general location data. This helps us optimise the platform experience for users in Malaysia, particularly those accessing via Android or iOS mobile devices.
We record in-platform activity including games played, betting markets browsed, session duration, transaction history and interactions with platform features. This data helps np300 understand user behaviour and improve the overall experience.
How Your Information Is Used
Np300 uses the information collected for the following purposes:
- Account management — to verify your identity, process your registration, and grant access to the platform's services.
- Transaction processing — to process deposits, withdrawals and reward payouts in MYR securely and accurately.
- Platform security — to detect suspicious activity, prevent fraud and ensure compliance with np300's usage policies.
- Service improvement — to analyse usage patterns and improve platform quality, including optimisation for Malaysian mobile users.
- Communications — to send important account notifications, transaction confirmations and relevant promotional updates (with your consent).
- Legal compliance — to fulfil applicable legal and regulatory obligations when required by the relevant authorities.
Np300 will not use your information for any purpose beyond the scope stated above without obtaining your consent first.
Cookies & Tracking Technologies
The np300 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored in your browser when you visit our platform.
We use several types of cookies:
- Session cookies — required to maintain your login status while using the platform. These cookies are automatically deleted when you close your browser.
- Functional cookies — to save your preferences such as interface language and display settings for a smoother return experience.
- Analytics cookies — used to understand how users interact with our platform, enabling us to make continuous improvements.
You can manage your cookie preferences through your web browser. However, disabling certain cookies may affect the functionality of the np300 platform.
Data Storage, Security & Sharing
Your data is stored on servers protected with industry-standard encryption. np300 enforces strict access controls to ensure that only authorised personnel can access users' personal information.
While we take all reasonable precautions, no security system is foolproof. In the event of a data breach that may affect you, np300 will notify you within the timeframe required by applicable law.
Np300 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, we may share necessary data with:
- Payment service providers that process your MYR transactions
- Third-party game providers associated with platform services
- Regulatory authorities or governing bodies where required by law
Your Rights & How to Contact Us
Np300 User Rights
As an np300 platform user, you have the following rights regarding your personal data:
- Right of Access — you may request a copy of the personal information we hold about you.
- Right to Rectification — you may request corrections to any inaccurate or outdated information through your account settings or by contacting customer support.
- Right to Erasure — you may request the deletion of your personal data, subject to legal obligations that may prevent immediate deletion in certain cases.
- Right to Object — you may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the np300 support team by email at [email protected] or via in-platform live chat.
Changes to This Policy
Np300 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised amendment date.
Users are encouraged to review this page periodically. Continued use of the np300 platform after changes are published will be considered acceptance of the updated policy.
If you have any questions about this Privacy Policy or how np300 handles your data, you can reach us through:
- Email: [email protected]
- In-platform live chat (available 24 hours)
- Section FAQ for general enquiries
Your Privacy Is np300's Priority
We are committed to protecting your information transparently and responsibly. If you have any concerns, our team is here to help.